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Privacy Policy

Privacy Policy

At SWITCH BC we take your privacy seriously and we’ve created this privacy policy to explain how we manage your personal information that’s collected on this website. Personal information is information we hold which is identifiable as being about you.

Your personal information

SWITCH BC is committed to protecting your privacy. When we collect your personal information, we protect it according to privacy law. Any personal information you provide to us is collected, used, and disclosed in accordance with the Freedom of Information and Protection of Privacy Act and other applicable legislation.

We don’t automatically gather your personal information, such as your name, postal code, or email address. We obtain your personal information only if you agree to provide it, usually when you contact us by email, feedback form, or by registering in a secure portion of the site.

Any personal information we do collect from you will only be used for the purpose of administering SWITCH BC services, improving healthcare sector health, safety and wellbeing programs, informing you of our services and benefits, and for statistical purposes.

For your protection, we strongly recommend you don’t provide your account information, username, or password to anyone. If you become aware of any suspicious activity relating to your account, please contact us immediately. It is your responsibility to let us know, so we are both protected.

Tracking your website visit

We record your visit so we can make your future visits better, not so we can identify you or share it. We constantly improve our website to make it as useful to you as possible. To do so, we gather anonymous data about how people use our website using cookies. The data from cookies helps us determine how to make information easier to find and engagement activities simpler to do. Find out what information our cookies collect and how to manage cookies.

Volunteering your personal information online

The only time we collect your personal information on this website is when you volunteer to give it to us, including when you:

  • Take a survey or questionnaire
  • Fill in a form
  • Ask for more information about a topic
  • Send us an email

When we do collect your personal information it’s confidential. We won’t rent, share, or trade it with anyone else. We won’t use it to send you information that you didn’t specifically request.

Subscribing to email newsletters

We won’t send you anything if you don’t want us to. If you decide you no longer want us to send you something, you can always change your mind and tell us to stop. We comply with Canada’s Anti-Spam Law when you to subscribe to our email newsletters.

When you subscribe, you authorize us to collect your personal information so we can keep you updated through our newsletter. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of the email newsletter.

Your Say Privacy – How we collect, use and share your information

SWITCH BC is using an online community engagement platform to connect with health care teams and medical staff and get their input on SWITCH BC projects and initiatives. It’s called Your Say.

Your Say will provide transparency and consistency in the ways it engages on projects and with health care teams and medical staff. The software platform Your Say runs on associate technology operations called Engagement HD and provided by Bang the Table Pty. Ltd. Click this link for the Privacy Policy governing their service.

Profile Information

We collect information from you when you register to use this site. This includes your email address and additional demographic information that you provide on the registration form.

You can browse any publicly accessible sections of this website completely anonymously without signing up.

Engagement Information

The content you create as part of your interactions with this website through responses to surveys, comments on discussion forums, or any of the other engagement opportunities available here.

Usage Information

We collect information about your usage of the site, such as the  pages you visited, the documents downloaded, etc.

Why we collect information

We collect this information to better understand how health care teams feel and think about proposed health and safety improvements in their workplaces.

Here’s how we collect information:

  • Receive input on SWTICH BC projects to improve health, safety, and wellbeing programs and services in healthcare;
  • Communicate information to you about engagement opportunities, events and other initiatives; and
  • Respond to inquiries and to engage with stakeholders.

External links

Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of linked websites, and we suggest you review the privacy policies of those websites before using them.

Requesting access or correcting your personal information

Subject to applicable local laws and regulations, you may have some or all of the following rights with respect to your personal data:

  • to access your personal data and to rectify any inaccuracies within that personal data;
  • to request for the erasure of your personal data residing with us;
  • to request your personal data in portable, machine-readable format; and
  • to withdraw your consent to our processing of their personal data.

Your Say Security

While no online service is completely secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and we take all reasonable measures to do so. Bang The Table Engagement HQ data is encrypted using 256-bit AES encryption, one of the strongest block ciphers available. All data is stored in Canada. Bang The Table works with security experts to ensure the platform meets the highest standards of web application security.

Cookies and other technologies

We use cookies and/or similar technologies to analyze site visit behaviour, to administer the website, and to collect information about users. This is done to personalize and enhance your experience. Cookies may also let us know if there are problems with the function of our site, for example, telling us if you experience an error message while browsing, allowing us to correct that error.

A cookie is a tiny text file stored on your computer. Cookies store information that is used to help make sites work. Only SWITCH BC can access the cookies created by our website. You can control your cookies at the browser level.

We use cookies for the following purposes:

  • Functionality cookies – these cookies provide functionality that makes using our service more convenient and makes providing more personalized features possible. For example, they might remember your name and e-mail in comment forms so you don’t have to re-enter this information on your next visit.
  • Analytics cookies – these cookies are used to track the use and performance of our website and services.
  • Engagement cookies – these cookies are used to deliver information related you and to your interests. These cookies remember you have visited a website and will be linked to more detailed engagement opportunities.

Opt-Out of Cookies

 At any point you can request that we do not process personal information.  You can limit analytics, performance, and advertising-related cookies by controlling cookies in your web browser’s settings. Please note if you opt-out, you may not have full functional access to our site.

Here are instructions for the most common browsers:

Contact us

You can contact if you have questions by sending an email to communications@SWITCHBC.ca.