Check this out! We are thrilled to see our program highlighted in the BC Medical Journal, published by our partner, Doctors of BC. The article highlights the new de-escalation tools we created for medical office staff through our Community Physician Health and Safety (CPHS) Program, in collaboration with Doctors of BC and the Ministry of Health. 

Medical office staff play a key role in patient care. They often handle tough interactions with patients or the public, which can be scary and unsafe. 

Our practical tools help staff to respond safely to challenging situations with compassion and confidence. Learn more about the de-escalation tools.