Action We Are Taking
The PHS program supports a coordinated provincewide approach to improve the wellbeing of more than 330,000 people working in healthcare. This program provides resources, practical tools, and support to help workers, leaders, and organizations enhance PHS in their workplaces.
The program includes:
- PHS Toolkit for JOHSCs
- PHS Measurement and Evaluation Framework
- Community of Practice
- Trust Initiative
PHS Toolkit for JOHSCs
Across the health system, there’s been a clear need for accessible resources and practical PHS tools. The launch of the PHS Toolkit for JOHSCs is a mobile-friendly solution that addresses that need.
In 2025-2026, we began developing foundational tools and resources to pilot with up to 50 committees across the province. Some of the Tier 1 pilot content is publicly available. During the pilot, participating JOHSCs are testing the tools, including discussion guides and scenarios. Feedback is provided through short questionnaires. This input helps us fine-tune the resources and ensure we meet the needs identified in early engagement. Partner tables are also supporting the pilot by encouraging participation, reviewing evaluation results, and acting as local champions.
Before developing the toolkit, staff engaged with 469 committee members, representing 167 committees, to learn how JOHSCs address PHS, the challenges they face, and what support they need. The pre-engagement feedback emphasized the need for resources that are short, practical, relatable, and easy to integrate into existing committee responsibilities.
Measurement and Evaluation Framework
SWITCH BC is developing a Measurement and Evaluation Framework for psychological health and safety in B.C. healthcare. This framework will help partners track progress and show impact across the system. To do this it uses a strengths-based view of implementation.
This year, the Baseline Assessment project – the first of three projects in the framework – began. The goal is to establish an accurate current state to support future measurement and evaluation of the Standard. This work will help enable continuous improvement in an area of high priority for health workers and leaders.
A Review Panel of partner representatives helped to articulate which measures were most important and gave feedback on the data to be collected. Data experts and scientists were hired to help build and analyze the system. The evaluation approach, including a maturity model, was completed. We are working closely with partner data teams to prepare for the next steps, including data requests and submissions.
Community of Practice
The Community of Practice (CoP) continues to support learning and collaboration among partners. December 2025 marked the group’s two-year anniversary. Along with this milestone, a formal evaluation plan was created to guide reflection and highlight opportunities for growth. Professional development activities continue to receive positive feedback and high-value ratings. This year, members learned how to put Human and Organizational Performance (HOP) principles into practice to improve workplace PHS.
CoP Learning Sessions
Trust Initiative
The Trust Initiative is a collaborative research project between the University of Victoria School of Nursing, Nurses and Nurse Practitioners of British Columbia, and SWITCH BC. It explores how health care workers perceive trust in the B.C. healthcare system, with a particular focus on how the COVID-19 pandemic impacted trust levels. The Trust Initiative research project conducted focus groups in fall 2025. Results and recommendations are expected in late 2026. This work is intended to help everyone better understand how to build trust, improve workplace culture, and support the needs of workers and partners across the system.
What’s Next?
Content development for specialized roles, such as paramedics, will also begin in 2026.