Action in Communications
Website and Reach
Our website traffic increased by 57% during the year of action. Year over year, users more than doubled their time spent watching videos, downloading resources, and reading workplace health and safety materials.
SWITCH BC Website Most Viewed Pages
12,896 OHS Resource Centre program
10,260 OHS Resource Centre user orientation video tutorial
1,957 Community Physician Health and Safety program

What’s New on the Web in Year of Action
- We isolated video scenarios and developed microlearnings from the PVPC eLearning course. We also adapted de-escalation tools from the CPHS program to support all health workers.
- We updated the psychological health and safety program page and created a mini website to host the PHS Toolkit for JOHSCs pilot.
- We added a “spotlight” section to the homepage to promote partnerships in action.
CPHS Portal Most Viewed Pages
4,995 Violence Prevention
698 Clinic Assessments
544 Reporting and Investigating Incidents and/or Injuries

Videos and Reach
We’ve heard from health workers that videos help them engage, understand, and take action in workplace health and safety. In 2025-2026, we more than doubled our video library and our views grew by 52%.
*OHS Resource Centre video tutorial: How to create an account – Existing health authorities employees.
Microlearnings and De-escalation
The violence prevention eLearning course is 3.5-hours long and available at our partner organizations. To make key takeaways and scenarios more accessible, we created a microlearnings section on our website. Short videos and downloable posters help keep violence prevention tactics top of mind for health workers. We also took de-escalation scripts and created animated videos. This gives health workers multi-modal learnings.
Most viewed video: PVPC Microlearnings | De-escalation Practice in Acute Care
PHS Toolkit for JOHSCs: Meet the Characters
To bring psychological health and safety to life, we created animated health care workers: a doctor, nurse, healthcare assistant, housekeeper, paramedic, and more. Our characters try to reflect the diversity of people and their roles. Throughout the toolkit you’ll see them face real workplace challenges and learn recommendations to improve psychological health and safety.